At TEAM1 Auto Body & Glass we manage the customer vehicle repair process. We recognize our role as partners with the automotive insurance industry. We strive to provide a seamless interface between the insurance company and the customer's vehicle repair experience. When we manage the vehicle repair, the customer will see us as a natural extension of their insurance company delivering on the promise of complete customer satisfaction. Our ultimate goal is to provide a hassle-free customer experience and to return their vehicle to its pre-loss condition in terms of appearance, safety and function.

In every market where we compete, TEAM1 Auto Body & Glass will be recognized by the insurance industry and the retail consumer as the number one provider of quality, hassle-free collision repairs.

• Honesty and integrity in all of our transactions
• All employees are accountable for results
• Performance based employee incentives
• Continuous training and people development
• Create opportunities for employee ownership
• Pervasive philosophy of continuous improvement
• Fact based decisions based on measurement of core processes